The entire deposit is non-refundable. The exception is if you have requested financial assistance and do not receive your requested aid amount or enough aid to be able to send your child to camp – in this case we fully refund the deposit. To be eligible for a refund of this type, scholarship applications must be submitted within 30 days of enrollment and cancellation must occur with 10 days of receiving your scholarship award.
If you cancel before March 14:
We refund all but the deposit (deposit amounts are $500 for one session, $1000 for two sessions, $1500 for three sessions)
If you cancel after March 15:
No payment is refunded
If you switch from a multi-session Journey Enrollment to a single session enrollment on or after April 1:
No payment is refunded and a $1,000 dropped session charge will be incurred.
What if a camper leaves early during the summer?
If a family decides on their own to remove their camper early, there is no refund.
If a camper goes home for any behavioral, psychological or emotional reasons, or for reasons that would have been manageable had pertinent information been fully disclosed on the application or in camp forms (including mental health and medical history and current treatment), there is no refund.
If a camper goes home as a result of circumstances directly related to another camper (ie. contagious disease, camper-on-camper violence, etc), as determined entirely and exclusively by the camp director, camp will provide a prorated 50 percent tuition credit which can be applied towards tuition the following summer minus other fees. This credit is not exchangeable for cash but may be applied toward a sibling at the discretion of the director.
What is camp insurance? Will it provide a full refund if my camper goes home early?
We offer camp insurance, called Program Protector. The Program Protector Plans are available during the online registration process and if purchased, may protect up to the full cost of your session. They include a variety of other benefits should the need arise.
The Program Protector standard plan costs 5 percent of the total cost of your session and is the best mechanism available for a refund should your camper leave camp early or become unable to attend.
There are two Program Protector Plans available for you to choose from:
Standard Plan F530S: Plan Cost is 5% of your session fee.
Enhanced Plan F530E: (Not Available to Residents of New York) – Plan Cost is 7.50% of the session fee and includes protection of the cancellation penalties (provided the requirements are met for coverage). If you cancel Your Program for any reason up to 2 (two) days before your scheduled departure date for any reason not otherwise covered by this Plan, benefits will be paid for the percentage of the Prepaid, forfeited, non refundable Payments or Deposits You paid for Your Program as shown in the Cancellation Penalty Schedule.*
*Cancellation Penalty Schedule
If Cancellation Penalty Amount Is:
Percentage of Penalty Amount Payable Is:
Up to 25% of Program Cost
100% of Penalty Amount
26% to 50% of Program Cost.
85% of Penalty Amount
Over 50% of Program Cost
75% of Penalty Amount
Please Note: The Cancel For Any Reason Benefit is applicable to all sessions insured on this enrollment and cannot be used for individual sessions.
Please go to the following websites to review the Plan Documents for your state of residence:
www.tripmate.com/wpF530S/tic for the Standard Plan; or
www.tripmate.com/wpF530E/tic for the Enhanced Plan; or
Certain benefits are only available if payment for these Plans are received by Program Protector with or before your final payment for your program.